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TL;DR
Key Account Manager (Fintech): Managing merchant onboarding and customer relationships for payment technologies serving PSPs, EMIs, and neobanks across the EU and UK with an accent on client advising, documentation review, and cross-functional coordination. Focus on anticipating merchant needs, resolving operational and compliance challenges, and developing action plans that improve services and best practices.
#vacancy #payments #fintech #poland #hiring #acquiring
Key Account Manager |
We build advanced payment technologies for PSPs, EMIs, and neobanks across the EU and the UK.
You’ll become a trusted point of contact for our merchants, help them get the most out of our solutions, and grow alongside a fast-moving international fintech team. If you’re the kind of person who enjoys building real relationships with clients, understanding their business, and being the person they know they can rely on – we’d love to meet you!
What we’re looking for:
⚡️1+ year of experience in a B2B client-facing role
⚡️Banking, payments or fintech experience is a big plus
⚡️Fluent English
What You'll Do:
⚡️Manage client onboarding, including gathering and conducting an initial review of documents
⚡️To advise our customers regarding products and services
⚡️To establish sustainable customer relations
⚡️To maintain and update the client database
⚡️Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
⚡️Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices
📩
Key Account Manager |
We build advanced payment technologies for PSPs, EMIs, and neobanks across the EU and the UK.
You’ll become a trusted point of contact for our merchants, help them get the most out of our solutions, and grow alongside a fast-moving international fintech team. If you’re the kind of person who enjoys building real relationships with clients, understanding their business, and being the person they know they can rely on – we’d love to meet you!
What we’re looking for:
⚡️1+ year of experience in a B2B client-facing role
⚡️Banking, payments or fintech experience is a big plus
⚡️Fluent English
What You'll Do:
⚡️Manage client onboarding, including gathering and conducting an initial review of documents
⚡️To advise our customers regarding products and services
⚡️To establish sustainable customer relations
⚡️To maintain and update the client database
⚡️Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
⚡️Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices
📩
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