Account Manager (Fintech/Payments)

TL;DR

Account Manager (Fintech/Payments): Build strong merchant partnerships and maximize transactional volume growth with an accent on client relationships and operational support. Focus on growing the client portfolio and managing all operational stages of the merchant lifecycle.

Location: Fully Remote (Cyprus Hub, Riga Hub, Vilnius Hub, Warsaw Hub)

Company

Building seamless Open Banking solutions that make payments smarter, faster, and safer, enabling transactions from customers to merchants' bank accounts.

What you will do

• Build strong merchant partnerships and maximize transactional volume growth.
• Ensure successful client relationships and operational support.
• Grow the client portfolio and manage all operational stages of the merchant lifecycle.

Requirements

• 2-3+ years of similar work experience in B2B fintech companies (payments/card processing)
• Experience working with direct merchants (crucial)
• English and Russian languages at least at the professional proficiency level (both must-have)
• Skilled at creating long-lasting successful business relations.
• Strong negotiation skills.
• Meticulousness with data, ready to maintain various databases and process information into high-quality reports.
• Ability to learn fast and work independently.

Culture & Benefits

• Professional growth: trainings, courses, and certifications covered.
• Strong connections: virtual hangouts, online sessions, local meet-ups, and company-wide events.
• Hardware and home office setup budget provided.
• Plenty of time off for rest and recharge.
• Wellbeing budget for fitness, mental health support, massages, or other activities.

Hiring process

• CV review and update on next steps.
• Introduction call with recruiter about company, product, team, and your experience.
• Interview with Chief Commercial Officer and Chief Growth Officer.
• Interview with HR Director.
• Job offer if successful (aim to close within 3 weeks).