Strategy & Ops Manager (Expansion)

Location: UK - HQ - London; vibrant office culture with regular socials, clubs, after-school sport, and seasonal events. Work from anywhere is available for 3 weeks per year.

Company

Digital healthcare business operating personalised health and wellness programs, including weight management, men’s health, fertility, and skincare clinics.

What you will do

• Evaluate new markets through competitive, regulatory, commercial, pharmacy infrastructure, and pharmaceutical partnership due diligence.
• Build commercial models, investment theses, and structured recommendations for market entry decisions.
• Own market launches from the first local hire through the acquisition of the first patient.
• Build local teams, establish pharmacy partnerships, and manage complex cross-functional launch workstreams.
• Scale launched markets by owning the P&L, running funnel experiments, and making data-driven growth decisions.
• Hire and develop local talent, manage OKRs, and identify new opportunities for market growth.

Requirements

• 5–10 years of experience in a high-pressure environment such as law, consulting, or investment banking, or 3+ years as an operator in a high-growth startup.
• Experience building commercial models and defending assumptions.
• Strong business understanding, market research, and due diligence skills.
• Commercial negotiation experience with partners, suppliers, or pharmaceutical companies.
• Experience managing complex cross-functional projects with clear accountability.
• Clear written communication, investment thesis development, resilience, ownership, and a founder mindset.

Nice to have

• Consulting experience, preferably with an MBB firm.
• Experience across both high-pressure professional services and operating roles.
• Comfort writing SQL queries, building dashboards, and independently analysing data.

Culture & Benefits

• High-ownership, fast-moving international expansion team with continuous feedback and development support.
• Employee options program.
• Annual development budget and 3 days of professional development leave.
• Private health insurance through Vitality or a monthly wellness allowance.
• 25 days of holiday, enhanced parental leave, and the option to work from anywhere for 3 weeks per year.