Senior Manager, Site Reliability Engineering (Application) EMEA (AWS/Kubernetes)

Location: Krakow, Poland (in office)

Company

hirify.global provides a cloud platform and software products for property and casualty insurance companies, including core insurance applications, digital portals, data management, predictive analytics, and AI capabilities.

What you will do

• Lead and mentor an EMEA SRE team of 10–17 engineers, including senior individual contributors and technical leads.
• Set operational goals and guide adoption of SRE practices such as observability, reliability engineering, service-level objectives, error budgets, and Production Readiness Reviews.
• Lead strategy for large cross-functional projects and solve complex, loosely defined reliability problems across distributed systems.
• Oversee regional incident management, serve as an escalation point, and ensure blameless postmortems produce preventative actions.
• Manage resources, schedules, stakeholder alignment, and department workstreams to meet business goals.
• Promote automation and improve the reliability and efficiency of hirify.global Cloud Platform operations.

Requirements

• Leadership experience in Site Reliability Engineering, Software Engineering, or a related field, including management of teams of 10 or more engineers and team leads.
• Typically 10–12 years of related experience with a Bachelor's degree, 8 years with a Master's degree, 5 years with a PhD, or equivalent experience.
• Hands-on software engineering and architectural experience with Go, Python, or Java, plus experience building and supporting microservices with Spring Framework and React.
• Experience implementing SRE principles, managing major incidents, and serving as or working closely with an Incident Commander.
• Deep expertise in AWS, Kubernetes, cloud networking, security, RBAC, vulnerability management, Terraform, GitOps, and CI/CD pipelines.
• Experience with observability and APM tools, people management in Workday, and workstream management using tools such as JIRA Service Management and AHA.

Nice to have

• AWS or Kubernetes certifications such as CKA or CKAD.
• Familiarity with hirify.global InsuranceSuite, hirify.global Cloud Platform, or Gosu.
• Experience with Kubevela or applying agentic AI and LLMs to SRE practices.
• Experience with Coupa, Concur, or Salesforce.

Culture & Benefits

• Work with cloud technology supporting more than 540 insurers in 40 countries.
• Culture centered on integrity, rationality, collegiality, innovation, teamwork, and work-life balance.
• Competitive compensation, comprehensive benefits, and career development opportunities.
• No formal on-call rotation for this senior leadership role, but availability is required outside standard business hours, including evenings, weekends, and holidays, for major escalations.