Fleet Service Manager (Autonomous Vehicles)

Location: On-site, Monday to Friday, at offices in Tokyo and Yokohama, Japan

Company

hirify.global is building an AI platform for autonomous driving that enables vehicles to learn from real-world experience and operate across complex urban environments.

What you will do

• Lead fleet servicing and maintenance technicians and oversee preventive and reactive maintenance.
• Optimise servicing and inspection schedules to maximise vehicle uptime and minimise downtime.
• Manage maintenance budgets, track expenditure, and implement cost-saving initiatives without reducing service quality.
• Ensure servicing operations comply with safety regulations, industry standards, internal policies, and risk-management requirements.
• Coordinate mechanical upgrades and deployments while limiting operational disruption.
• Analyse maintenance KPIs and fleet-performance data to improve workflows, efficiency, and servicing best practices.

Requirements

• Proven experience as a Service Manager in a dealership, fleet-management, or automotive-servicing environment.
• Strong leadership skills with the ability to coach and develop high-performing maintenance teams.
• Experience with scheduling, resource allocation, workflow optimisation, and operational oversight.
• Deep understanding of safety regulations, risk management, and compliance in fleet-servicing environments.
• Ability to communicate with internal teams, leadership, and external partners and make data-driven operational decisions.
• Ability to work on-site in Tokyo and Yokohama from Monday to Friday; flexibility may be required for urgent fleet-servicing needs.

Nice to have

• Knowledge of ADAS technology and on-road testing requirements.
• L2 Automobile Mechanic certification.
• Japanese language ability at JLPT N2 or above.
• Fluent English.

Culture & Benefits

• Market-benchmarked salaries and meaningful equity participation.
• Relocation support and visa sponsorship where applicable.
• Learning and development budgets for training, conferences, and professional growth.
• Health insurance, dental coverage, enhanced maternity and paternity leave, retirement or pension benefits where applicable, therapy access, wellbeing partnerships, and team socials.
• Inclusive and respectful recruitment and workplace practices, with interview accommodations available on request.

Hiring process

• Initial recruiter call, approximately 30 minutes online.
• Competency interview, approximately 60 minutes online, followed by a deep-dive presentation with an advance exercise.
• Final mission and values interview, approximately 30 minutes online.