Graduate Customer Success Manager (AI)

Location: London, UK; on-site

Salary: £50K–£55K per year, plus equity

Company

hirify.global is building an AI operating system that helps large enterprises manage the complexity of SAP systems and accelerate business change.

What you will do

• Join strategic enterprise accounts early and lead hands-on technical deployments.
• Onboard hundreds of end users and ensure hirify.global is adopted successfully after launch.
• Build trusted relationships with customer stakeholders, from CIOs to operational teams.
• Identify expansion opportunities and help turn initial pilots into long-term partnerships.
• Travel to customer sites when needed.
• Build onboarding flows, internal tooling, and reusable playbooks that scale customer capacity.

Requirements

• Recent graduate with a strong academic background.
• Strong understanding of how software works and the ability to learn in technically complex environments.
• Exceptional communication and relationship-building skills.
• Entrepreneurial instinct, including the ability to identify expansion opportunities and hold early commercial conversations.
• Willingness to combine process building with hands-on customer work.
• Low-ego, self-aware approach and comfort with solving unfamiliar technical problems.

Culture & Benefits

• Small, talent-dense team working from London and New York.
• Environment built around ownership, high velocity, and low-ego collaboration.
• Direct influence on the product roadmap and company direction.
• Visa sponsorship available.
• Equity included in the compensation package.