11 дней назад
Senior Product Designer, Commerce
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Designer, Commerce (E-commerce): Designing consumer-facing subscription portals, international checkout, post-purchase experiences, and physical inserts for leading brands with an accent on consumer psychology, conversion, accessibility, and multi-platform design. Focus on leading ambiguous multi-surface problems, validating concepts through mixed-methods research and AI-powered prototyping, and influencing product roadmaps through measurable user and business outcomes.
Location: Remote, United States
Company
provides commerce-enablement technology and fulfillment services, including order management, pre- and post-purchase, warehouse management, shipping, and delivery solutions for leading brands.
What you will do
- Lead end-to-end design for subscription portals, international checkout, Unbox, and other consumer-facing post-purchase experiences.
- Create responsive experiences across mobile, tablet, and desktop that adapt to different brand aesthetics while maintaining usability and accessibility.
- Conduct generative and evaluative research, analyze behavior data, and use analytics to identify friction and opportunities.
- Build high-fidelity prototypes, iterate through usability testing, A/B testing, and consumer feedback, and use AI design tools to accelerate exploration.
- Partner with product managers and engineers to shape roadmaps, communicate design rationale, and ensure technical feasibility.
- Define success metrics, improve conversion and completion rates, and raise design quality through critiques, design-system work, and inclusive design practices.
Requirements
- 7+ years of product design experience, including at least 3 years designing consumer-facing digital products.
- Strong UX and UI craft across the full design lifecycle, with a portfolio demonstrating complex problems taken from ambiguity to shipped outcomes.
- Experience with responsive multi-platform design, mixed-methods research, analytics, design systems, and WCAG-based accessibility.
- Advanced Figma proficiency, including prototyping and component libraries, plus literacy in AI design tools.
- Experience owning design quality across a product domain or multiple features with minimal direction and influencing product and roadmap decisions.
- Experience mentoring designers, collaborating with engineering, and advocating for users with evidence.
Nice to have
- Experience with e-commerce, returns, order tracking, or post-purchase journeys.
- Experience designing white-label or multi-tenant applications.
- Experience in a fast-paced startup or scale-up environment.
- A portfolio showing measurable improvements in conversion, completion, or satisfaction metrics.
Culture & Benefits
- Work on consumer experiences used by millions of customers across hundreds of brands.
- Own a product domain and shape direction proactively through research and design.
- Collaborate with product and engineering leaders on complex consumer-commerce challenges.
- Contribute to practices and standards for a growing five-person design team.
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