IT Manager Unified Commerce (Ecommerce)

Location: Hilversum, Netherlands; hybrid work with a 60:40 office and remote policy. Working from abroad is possible for up to two weeks per year.

Company

hirify.global is a fashion retailer serving more than 5 million loyalty members through approximately 700 stores, webshops, a mobile app, and partner channels across multiple markets.

What you will do

• Lead and develop a Unified Commerce team of approximately 20 full-time employees, including Product Owners, Developers, Business Analysts, Application Specialists, and an Agilist.
• Deliver the unified commerce transformation by implementing the New Black EVA platform and phasing out legacy systems.
• Move the domain from reactive, ticket-driven support to product-led roadmaps based on business value.
• Partner with eCommerce, Retail, CRM and Loyalty, Customer Service, and Marketplace stakeholders to align priorities and trade-offs.
• Establish reliable operations through monitoring, KPIs, process improvement, automation, and escalation management.
• Own the domain budget and manage strategic technology partners, including New Black, Adyen, Bloomreach, and Tradebyte.

Requirements

• At least 7 years of experience leading technology teams in an agile omnichannel retail environment.
• Experience with a commerce platform transformation such as OMS, POS, or eCommerce.
• Understanding of composable and headless commerce, APIs, and SaaS platforms.
• Ability to build product roadmaps, coach teams, and drive ownership and business outcomes.
• Strong commercial and stakeholder-management skills, including vendor negotiations and budget ownership.
• Clear communication in English is required; Dutch is an advantage.

Culture & Benefits

• Hybrid working with a 60:40 office and remote arrangement.
• 25 days of annual leave, with the option to buy or sell up to four additional days.
• Possibility to work from abroad for up to two weeks per year.
• International collaboration with teams across different countries.
• Professional development through the hirify.global Academy.
• Travel allowance and a 25% employee discount on hirify.global products, with additional staff discounts on selected occasions.

Hiring process

• Application without a motivation letter.
• Live interview stages followed by an offer.
• Digital contract signing, onboarding, and a development journey.