4 дня назад
IT Support Team Lead
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Team Lead (Internal IT): Managing a distributed internal IT team while maintaining on-premises infrastructure and building tools that improve employee workflows with an accent on Linux administration, process automation, and cross-functional operations. Focus on defining team strategy, implementing internal tools, and eliminating manual work across onboarding, offboarding, and broader business processes.
Location: London; onsite role with in-person collaboration
Company
Proton develops privacy-focused products including encrypted email, VPN, cloud storage, password management, and calendar services used by millions of people worldwide.
What you will do
- Manage a distributed internal IT team of 3–5 people.
- Manage on-premises infrastructure supporting internal tools.
- Improve cross-functional processes to reduce delays and manual work.
- Design and implement internal tools for employee productivity.
- Define the team strategy and vision, set quarterly objectives, and drive execution.
- Collaborate with engineering, finance, customer support, and security teams.
Requirements
- Seasoned IT professional with hands-on system administration experience across multiple platforms.
- Hands-on Linux administration experience; experience with another operating system is preferred.
- Successful people-management experience and strong communication and interpersonal skills.
- Ability to create pragmatic, ambitious strategic plans and track execution.
- Creative and resourceful approach to solving challenges with limited resources.
Nice to have
- Experience with FreeIPA, Linux servers, Zendesk, Jira, Confluence, Slack, or similar internal IT tools.
Culture & Benefits
- Mission-driven work focused on privacy and user protection.
- Stock options and meaningful ownership in the company.
- Health coverage, retirement options, generous leave, and wellness support.
- Learning and development opportunities with significant ownership from the start.
- Flexible working hours focused on outcomes.
- Office benefits including lunch, snacks, public transport, bike allowances, and parking support.
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