Senior QA Engineer - Digital Services (AI)

Location: Manila, Metro Manila, Philippines

Company

A global technology company developing software platforms and digital solutions for the travel and airline industry.

What you will do

• Conduct testing and certification for web, mobile, kiosk SDKs, and bespoke digital solutions.
• Lead test case creation, test-result documentation, and testing considerations for backlog planning.
• Perform component, integration, smoke, regression, exploratory, and performance testing.
• Collaborate with product owners, business analysts, developers, architects, UX designers, and customers in an Agile Scrum team.
• Investigate production issues and implement improvements to QA and delivery processes.
• Use AI-assisted testing and quality engineering tools, and share emerging AI-driven testing practices.

Requirements

• University degree in Computer Science, Information Technology, or a related discipline.
• At least 4 years of experience in software quality assurance, software development, business or systems analysis, or a similar role.
• Technical knowledge sufficient to collaborate effectively with development teams.
• Strong analytical, problem-solving, communication, and collaboration skills in an Agile environment.
• Good command of English is required for communication with customers and stakeholders.
• Availability for occasional calls between 6:00am-8:00am or 8:00pm-11:00pm to support global customers.

Nice to have

• Experience with AI-assisted testing, Generative AI, intelligent agents, or test automation capabilities.
• Experience working directly with customers from different cultures.
• Experience mentoring QA colleagues or sharing testing practices.

Culture & Benefits

• Agile Scrum environment with active communication, feedback, and flexibility.
• Collaboration with a multicultural team and global customer base.
• Commitment to diversity, inclusion, accessibility, and equal opportunity.
• Full-time employment.