Trust Operations Administrator

Location: Fully onsite at 1801 California Street, Suite 800, Denver, Colorado 80202, United States

Salary: $77,767–$106,000 per year, with potential performance-based incentive compensation.

Company

hirify.global provides banking and trust services for high-net-worth clients, investment sponsors, financial advisors, and business relationships.

What you will do

• Support trust operations managers and leadership with strategic initiatives, management reporting, workflow monitoring, and service issue remediation.
• Monitor and improve Salesforce queues, reporting, and workflows while supporting quality-control and risk-management processes.
• Analyze account data, compile documentation, identify trends, and recommend operational improvements or risk mitigation actions.
• Review and approve cash transactions of any dollar amount under delegated authority.
• Assess client escalations, provide guidance on complex issues, and recommend changes to procedures and services.
• Partner with Sales, Relationship Management, internal teams, and external partners on transactional and account activity for high-net-worth clients.

Requirements

• Bachelor’s degree in a related field or equivalent financial services experience.
• At least 7 years of financial services experience in securities processing or asset servicing.
• 3–5 years of alternative asset experience, including exposure to trust or custody practices.
• 1–2 years of leadership experience managing employees and complex or escalated workflows in financial services.
• Knowledge of alternative investment assets, retirement account servicing, client service, and financial services compliance requirements.
• Strong organizational, analytical, communication, problem-solving, and cross-departmental collaboration skills.

Nice to have

• Certified IRA Services Professional (CISP) certification.
• Self Directed IRA Industry Professional (SDIP) certification.
• Experience coaching, mentoring, or training colleagues as a subject matter expert.

Culture & Benefits

• Healthcare coverage, including medical, dental, and vision plans.
• 401(k) retirement savings plan with employer match for qualifying contributions.
• Paid vacation, sick days, volunteer days, and holidays.
• Life insurance, disability insurance, mental health resources, and an employee assistance program.
• Tuition assistance, legal support, identity theft protection, and additional insurance and discount programs.
• Equal opportunity and affirmative action workplace with accommodation support for applicants and interview participants.