Product Associate - UX/UI (Fintech)

Location: Sydney, Australia — Hybrid

Company

hirify.global is a non-bank lender and fintech company helping Australians access property equity through digital lending products, including its Buy Now, Sell Later solution.

What you will do

• Create process flows, wireframes, and user stories to turn concepts into developer-ready features.
• Design and improve end-to-end customer and broker journeys across digital property lending experiences.
• Break down larger initiatives into smaller deliverables and support roadmap planning with Product Managers.
• Coordinate collaboration between developers, designers, operations, and stakeholders to keep delivery on track.
• Translate customer feedback, user behaviour, and internal insights into requirements, acceptance criteria, and product improvements.
• Perform testing and QA, identify bugs and usability gaps, coordinate fixes, maintain product documentation, and support feature rollouts.

Requirements

• 3–5 years of experience in product, delivery, business analysis, UX, digital, or a similar role.
• Strong interest in customer experience, UX, and intuitive digital products.
• Excellent organisation, communication, attention to detail, and ability to manage multiple priorities.
• Comfort working with technical teams, learning new tools, and operating in ambiguous situations.
• Ability to analyse customer journeys, edge cases, feedback, product analytics, and data.

Nice to have

• Familiarity with Jira, Notion, HubSpot, Figma, or product analytics tools such as LogRocket.
• Experience creating wireframes, process flows, prototypes, or customer journey maps.
• Experience with customer-facing digital products, portals, apps, or self-service experiences.
• Exposure to mortgage lending or regulated financial services.

Culture & Benefits

• Hybrid work from the Sydney office.
• Birthday leave and an additional paid day for life events, celebrations, or mental health.
• Option to work remotely from a location of choice for two weeks each year.
• Professional development and internal learning initiatives.
• Regular social events and an agile fintech environment.

Hiring process

• Employment offers are subject to pre-employment screening, including reference checks and a standard police check.