Front Office Strategy, Senior Associate

Location: Salt Lake City, United States

Salary: $81,400–$153,500 annually, plus discretionary bonus eligibility.

Company

hirify.global provides professional services and transformation consulting to middle-market clients.

What you will do

• Lead workstreams across front office transformation projects, including current-state assessment, future-state design, process improvement, and implementation readiness.
• Facilitate client workshops, stakeholder interviews, and working sessions to gather requirements and align on recommendations.
• Develop process maps, operating model recommendations, roadmaps, business cases, status updates, and executive summaries.
• Support lead-to-cash, revenue operations, customer lifecycle, sales enablement, CRM, customer success, and service operations initiatives.
• Manage timelines, risks, dependencies, deliverables, and project coordination while partnering with functional and technical teams.
• Coach consultants and senior consultants and contribute to proposals, solution development, reusable assets, and practice growth.

Requirements

• At least 2 years of experience in consulting, business transformation, operations improvement, revenue operations, commercial strategy, CRM, customer success, or a related front office field.
• Experience supporting or leading transformation workstreams from discovery through design, planning, and implementation readiness.
• Knowledge of sales, marketing, customer success, service, revenue operations, and commercial operations.
• Strong process analysis, communication, facilitation, presentation, stakeholder management, and project coordination skills.
• Ability to coach junior team members and review deliverables for quality.
• Bachelor’s degree and willingness to travel up to 50% of the time.

Nice to have

• Experience with Salesforce, Microsoft Dynamics 365, HubSpot, ServiceNow, CPQ, revenue intelligence, sales enablement, service, or customer success platforms.
• Experience in technology, software, SaaS, recurring revenue, or high-growth business models.
• Experience with RFPs, proposals, pursuit materials, or go-to-market offerings.
• Familiarity with AI-enabled productivity tools and automation.

Culture & Benefits

• Competitive compensation and benefits package.
• Flexible scheduling to balance personal needs with client service responsibilities.
• Discretionary bonus based on firm and individual performance.
• Equal employment opportunity and reasonable accommodation during the recruitment process.