Deployment Strategist (Healthcare AI)

Location: Onsite in Columbus, Ohio, with five days per week at the client site; occasional travel to Hippocratic AI headquarters in Menlo Park, California, for strategic planning and team sessions.

Company

Hippocratic AI builds a healthcare-only, safety-focused LLM platform designed to improve patient outcomes.

What you will do

• Own healthcare AI deployments end to end, from workflow discovery and solution design through configuration, launch, adoption, and measurable business impact.
• Build and configure agents capable of handling complex, high-stakes healthcare conversations.
• Map data flows between customer systems and conversations, scope required integrations, and partner with engineering to deliver them.
• Manage customer stakeholders, implementation timelines, documentation, workflow configuration, call schedules, and deployment blockers.
• Partner with forward-deployed engineers to define AI features and create analytics and dashboards for deployment performance.
• Turn deployment learnings into repeatable playbooks, templates, best practices, and product improvements.

Requirements

• 4+ years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management.
• Direct experience serving healthcare customers or working within a healthcare organization, with knowledge of provider, payor, or life sciences workflows.
• Ability to reason about unfamiliar data models, interrogate schemas, direct analyses, and identify incorrect outputs.
• Hands-on experience with engineering systems, including JSON files, terminals, command-line coding assistants, and Git workflows.
• Experience managing complex customer engagements across operational, clinical, IT, and executive stakeholders.
• BA/BS in a technical field such as engineering, science, analytics, or economics.

Nice to have

• SQL experience and Epic experience, including Clarity, Caboodle, Cogito, or Epic certification.
• Clinical background such as RN, BSN, or clinical informatics.
• Forward-deployed, implementation, or solutions experience at an AI, data platform, or health-tech company.
• HL7 or FHIR fluency.
• Experience with utilization management, prior authorization, care management, revenue cycle, value-based care, or production LLM and agentic products.

Culture & Benefits

• Work alongside engineers, product managers, customer success partners, clinical experts, and customer stakeholders.
• Operate with significant ownership in a customer-focused, communication-oriented, and operationally rigorous environment.
• Help shape a safety-focused healthcare AI platform and contribute to category creation.
• Occasional travel to the Menlo Park headquarters is expected for strategic planning and team sessions.