Public Benefit Specialist (Healthcare)

Location: On-site at Bon Secours - St. Francis Medical Center in Midlothian, Virginia; limited to individuals residing and authorized to work in the United States.

Salary: $18.65–$20.50 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Review uninsured and under-insured patient cases for Medicaid and financial assistance eligibility.
• Coordinate applications and communicate with patients to obtain required documentation.
• Track submitted applications through determination and update insurance information.
• Support timely billing and account adjustment processing.
• Document actions and communications in patient accounting systems.
• Collaborate with Medicaid caseworkers and revenue cycle departments.

Requirements

• 1–2 years of healthcare experience involving patient interactions about hospital financial matters.
• High school diploma or GED; relevant post-secondary education and experience may be considered in lieu of a degree.
• Understanding of revenue cycle processes, including admissions, billing, payments, and denials.
• Knowledge of health insurance processes, authorizations, benefits verification, medical terminology, or procedure codes.
• Must reside in and be authorized to work in the United States.
• Complete the CRCR certification within nine months of hire; certification is company-paid.

Nice to have

• Patient Access experience with managed care or insurance.
• Call center experience.
• Openness to using AI and emerging technology to improve processes and patient experiences.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certifications and tuition reimbursement.
• Bonus and incentive programs.
• Culture focused on collaboration, growth, innovation, and work-life flexibility.