Agentic Workforce Adoption Manager (AI)

Location: Remote in Toronto or Vancouver, Canada

Salary: CAD 80,000–100,000 base salary per year

Company

hirify.global provides AI-powered marketing solutions and Genius Agents for multi-location businesses, helping brands automate local marketing and improve digital visibility and customer engagement.

What you will do

• Drive the transition from manual platform workflows to AI agent-based execution across assigned customer accounts.
• Accelerate time-to-first-agent and time-to-value by embedding AI capabilities into customers’ daily operations.
• Help customers hire, onboard, train, and operationalize AI agents within their business processes.
• Lead discovery sessions, adoption workshops, webinars, and value realization reviews.
• Partner with Customer Success, Product, Sales, and Customer Delivery teams to identify opportunities, provide feedback, and support account growth.
• Develop adoption frameworks, enablement materials, playbooks, and solutions for operational and technical barriers.

Requirements

• 4–6+ years of experience in Customer Success, Professional Services, Consulting, or relevant SaaS customer-facing roles.
• Direct experience with B2B SaaS customers in post-sale environments.
• Demonstrated success driving software adoption and influencing user behavior change.
• Strong communication, presentation, customer enablement, and cross-functional collaboration skills.
• Bachelor’s degree or equivalent practical experience.
• Must be located in Toronto or Vancouver, Canada for the remote role.

Nice to have

• Hands-on experience with AI-driven solutions or advanced SaaS technology.
• Experience with enterprise, multi-location, or franchise customer models.
• Experience leading structured workshops, enablement sessions, and strategic reviews.
• Knowledge of SaaS customer lifecycles, adoption drivers, and value realization frameworks.
• Familiarity with MarTech, local marketing platforms, or enterprise software ecosystems.

Culture & Benefits

• Full-time permanent employees receive health, dental, and vision insurance.
• Wellness incentives, quarterly wellness days, paid holidays, and flexible paid time off.
• 401(k) plan with employer match.
• Flexible, remote work environment with teams working from home around the globe.
• Cross-functional collaboration, an agile pace, and opportunities for career growth and thought leadership.