Research Executive, Client Service

Location: London, United Kingdom

Company

hirify.global is a global research and insights company that uses data to help clients understand markets and make informed decisions.

What you will do

• Support questionnaire design and report insights across tracking and ad hoc consumer and B2B research projects.
• Manage projects end to end, including inception, fieldwork monitoring, issue resolution, results delivery, and client walkthroughs using Crunch.
• Collaborate with clients, Insight, Account Management, New Business, and external contributors on project materials and communications.
• Review client-created reports and press releases to ensure research results are accurately and clearly represented.
• Support senior researchers on larger, high-profile quantitative and global projects, as well as commercial requests, quotes, calls, and pitches.
• Learn and use hirify.global systems for client activity tracking, project communications, and survey scripting.

Requirements

• Strong interest in research and insight, with curiosity and a desire to learn and solve problems.
• Excellent attention to detail, focus, prioritisation, time management, and ability to meet deadlines.
• Strong written, oral, electronic, communication, and interpersonal skills.
• Experience using MS Office.
• Self-motivated, confident, approachable, supportive, and accountable.
• Ability to work collaboratively and proactively identify improvements.

Nice to have

• Experience in quantitative research and a basic understanding of primary, particularly online, research methods.
• Understanding of statistics and quantitative analysis.
• Degree or HND in a relevant subject.

Culture & Benefits

• Work with a global team focused on making people’s opinions heard through research.
• Values include accuracy, ethics, proven methodologies, innovation, diligence, respect, and trust.
• Supportive workplace focused on inclusion, belonging, and diversity of perspectives.
• Benefits support physical, financial, and emotional wellbeing.

Hiring process

• Some applicants may be invited to a structured conversation with Zee, an AI interviewer.
• Every application and hiring decision is reviewed by hirify.global.