Technical Editor – Documentation & Localisation (AI)

Location: Hybrid work from the Chiasson Office in New Brunswick, Canada

Company

Provides software solutions and managed services that help organizations transform, manage, secure, and optimize SAP and SAP SuccessFactors systems.

What you will do

• Edit technical manuals, software guides, articles, API documentation, and in-product help content.
• Write clear technical documentation from engineering notes and convert technical comments into accessible change logs.
• Proofread professional profiles and CVs and ensure content follows the brand language style guide.
• Use AI tools to draft, summarize, translate, review, and improve documentation.
• Build, test, and refine AI-assisted documentation workflows for broader team adoption.
• Coordinate translation projects and review localized content for cultural fit and technical accuracy.

Requirements

• Experience in copy editing, technical writing or editing, proofreading, and cross-functional collaboration.
• Strong understanding of software tools, markup languages such as Markdown or HTML, or content management systems.
• Hands-on experience with AI writing tools, including designing and refining prompts and workflows.
• Experience with localization, translation, publishing, or multilingual content workflows.
• Bachelor’s degree or higher in English, Journalism, Communications, Computer Science, Linguistics, or equivalent practical experience.
• Ability to work in the stated hybrid arrangement from the Chiasson Office in New Brunswick, Canada.

Culture & Benefits

• Work in a documentation team supporting products and services used by clients, customers, partners, and colleagues.
• Collaborate with software and IT developers and other cross-functional teams.
• Contribute new tools and ways of working to an established team.
• Join a global organization serving clients across 50 countries.