Fraud Operations Analyst (Fintech)

Location: Remote in Türkiye; Monday–Friday, 9:00 a.m.–5:30 p.m. local time, with work aligned to the Central time zone.

Compensation: $1,500–$2,000 USD gross per month as a contractor.

Company

hirify.global is a fintech and retail payments company providing interest-free installment plans and tools that help merchants increase conversions and order values.

What you will do

• Monitor real-time transactions and customer behavior flagged for fraud or abuse.
• Investigate transactions, account patterns, and suspicious activity using internal policies and review methodologies.
• Block fraudulent or risky users and clear false-positive alerts.
• Research fraud trends and user behavior to support machine-learning models, rules, and detection systems.
• Collaborate with analysts, operations specialists, data scientists, and engineers to improve fraud prevention tools and processes.
• Resolve queued cases within SLA targets and handle internal and external escalations.

Requirements

• Bachelor’s degree from an accredited institution.
• At least one year of experience investigating and resolving fraud incidents.
• Experience analyzing data and making decisions in fast-paced, ambiguous situations.
• Strong attention to detail, multitasking, problem-solving, analytical, judgment, and communication skills.
• Ability to work independently after training, with minimal supervision, including through holidays.
• Demonstrated experience with Claude or equivalent large language model tools is required.

Nice to have

• Experience in fintech, payments, lending, banking, or financial institutions.
• Degree in statistics, mathematics, finance, economics, or another quantitative discipline.
• Experience with SQL and data-processing or analytics tools such as Python, R, or SAS.
• Availability to start within two weeks after receiving an offer.

Culture & Benefits

• Fast-paced environment with opportunities for career advancement.
• Work with cross-functional teams focused on improving fraud prevention and the shopping experience.
• Culture emphasizing high standards, independent thinking, calculated risk-taking, trust, constructive disagreement, and results.
• Contractor engagement with a non-exempt, hourly work arrangement.