Fraud Operations Analyst (Fintech)

Location: Remote in Argentina; Monday-Friday, 9:00 am-5:30 pm local time in the Central Time Zone

Compensation: $1,500-$2,000 USD gross per month as a contractor

Company

hirify.global is a fintech and retail technology company providing interest-free installment payments and tools that help merchants increase conversions and order values.

What you will do

• Monitor real-time transactions and customer behavior flagged for fraud or abuse.
• Investigate individual transactions and account patterns to identify fraudulent activity and clear false positives.
• Block fraudulent or risky users and resolve escalated cases from internal and external stakeholders.
• Research fraud trends and user behavior to improve machine learning models, rules, and detection systems.
• Collaborate with analysts, operations specialists, data scientists, and engineers on fraud prevention tools and processes.
• Meet service-level agreements for timely case resolution and minimizing potential losses.

Requirements

• Bachelor’s degree from an accredited institution.
• At least 1 year of experience investigating and resolving fraud incidents.
• Experience analyzing data and making impactful decisions in a fast-paced, ambiguous environment.
• Strong attention to detail, problem-solving, analytical, business judgment, and communication skills.
• Ability to work independently after training, handle holidays, and work through complex cases.
• Demonstrated experience with Claude or equivalent large language model tools is required.

Nice to have

• Experience in fintech, payments, lending, banking, or financial institutions.
• Degree in statistics, mathematics, finance, economics, or a related quantitative discipline.
• Experience with SQL and data processing or analytics tools such as Python, R, or SAS.
• Availability to start within two weeks after receiving an offer.

Culture & Benefits

• Fast-paced environment with opportunities for career advancement.
• Culture focused on high standards, ownership, action, trust, constructive disagreement, and results.
• Remote work arrangement for candidates based in Argentina.
• Full-time hourly contractor position.
• Only English resumes are accepted.