Fraud Operations Analyst (Fintech)

Location: Remote in Brazil; Monday-Friday, 9:00 am-5:30 pm local time in the Central time zone.

Compensation: $1,500-$2,000 USD gross per month as a contractor.

Company

hirify.global is a fintech company providing interest-free installment payment solutions and shopping experiences for consumers and merchants.

What you will do

• Monitor real-time transactions and customer behavior flagged for fraud or abuse.
• Investigate transactions and account patterns using internal policies, tools, and data analysis.
• Block fraudulent or risky users and clear false-positive alerts.
• Research fraud trends and contribute to machine learning models, detection rules, and prevention systems.
• Collaborate with analysts, operations specialists, data scientists, and engineers to improve fraud-prevention tools and processes.
• Resolve queued cases within service-level agreements and handle stakeholder escalations.

Requirements

• Bachelor's degree from an accredited institution.
• At least 1 year of experience investigating and resolving fraud incidents.
• Experience analyzing data and making decisions in a fast-paced, ambiguous environment.
• Strong attention to detail, multitasking, problem-solving, analytical, communication, and business judgment skills.
• Ability to work independently after training and through holidays.
• Required experience using Claude or an equivalent large language model to improve productivity, research, and communication.

Nice to have

• Experience in fintech, payments, lending, banking, or financial institutions.
• Degree in statistics, mathematics, finance, economics, or another quantitative discipline.
• Experience with SQL and data-processing or analytics tools such as Python, R, or SAS.
• Availability to start within two weeks after receiving an offer.

Culture & Benefits

• Fast-paced environment with opportunities for career advancement.
• Work remotely from Brazil as a full-time contractor.
• Emphasis on high standards, ownership, calculated risk-taking, candid communication, and delivering results.
• Hourly, non-exempt position with a Monday-Friday schedule.