5 дней назад
Senior CRO & Experimentation Manager (Ecommerce)
120 000 - 150 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior CRO & Experimentation Manager (Ecommerce): Leading a cross-departmental experimentation program across the customer journey with an accent on roadmap prioritization, KPI governance, and rigorous analysis of conversion and revenue impact. Focus on designing testing processes, resolving cross-team conflicts, partnering with data engineering, and translating statistical findings into recommendations for executive leadership.
Location: Fully remote within the United States; international and California-based employees are not currently being hired. Applicants must be legally authorized to work in the United States for any employer on a W-2 basis. Working hours are Monday–Friday, 9 am–6 pm ET.
Salary: $120,000–$150,000 per year, depending on experience.
Company
is a health and wellness brand offering education, premium supplements, and holistic health products to a large global social media audience.
What you will do
- Lead and continuously refine the customer journey map, including key stages, touchpoints, KPIs, and data points.
- Own and prioritize the cross-departmental testing roadmap based on traffic, revenue potential, and funnel drop-off.
- Develop the testing KPI framework and analyze statistical significance, incremental revenue, win rate, and results across multiple data sources.
- Establish shared processes for proposing, documenting, prioritizing, and reviewing tests across departments.
- Strengthen test briefs and hypotheses, resolve conflicts between competing tests, and maintain a shared repository of learnings.
- Partner with content, lifecycle/CRM, development, design, and data engineering teams to integrate testing into planning and improve customer-journey data.
Requirements
- 5+ years of experience in experimentation, CRO, or growth analytics, including leadership of a multi-team testing program.
- Experience at a direct-to-consumer ecommerce brand with more than $100 million in annual revenue.
- Experience with subscription or replenishment business models.
- Strong quantitative skills, including statistical significance, funnel analysis, revenue-impact measurement, and work across multiple data sources.
- Experience building testing roadmaps, prioritization models, KPI frameworks, processes, documentation, or shared resources.
- Familiarity with A/B testing platforms, web analytics, session recording, heatmap tools, and Microsoft Office; must have a reliable computer, high-speed internet, and a quiet workspace.
Nice to have
- Health, wellness, or supplement industry experience.
- Familiarity with WordPress, Shopify, Klaviyo, Recharge, or FullStory.
- Experience with attribution or collaboration with data engineering teams on a data warehouse or data lake.
Culture & Benefits
- Fully remote work with an emphasis on work–life balance.
- Medical, dental, and vision insurance with 80% of premiums covered by the company.
- 80 hours of paid vacation after one year, with additional tenure-based PTO increases.
- 40 paid personal hours per year and 7 paid holidays.
- Paid gym membership and a 50% discount on Dr. Berg products.
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