Systems Administrator I

Location: Remote for applicants in Mexico only. Schedule: 12:00 a.m. to 8:00 a.m., Monday through Friday.

Pay rate: MXN 22,000–27,000 per month with a shift differential.

Company

hirify.global provides technology and infrastructure support for client environments.

What you will do

• Manage user access and permissions across client workgroups and domains.
• Monitor server performance and troubleshoot system efficiency and connectivity issues.
• Install server software, apply security patches, update applications, and remove obsolete software.
• Perform system backups, preventative maintenance, and minor equipment repairs.
• Support users with clear technical explanations and escalate complex incidents when needed.
• Document work, follow procedures, and maintain positive relationships with clients and internal teams.

Requirements

• Associate degree required.
• Two years of experience in networking or a related technical field.
• Knowledge of client hardware, operating systems, security, access management, and infrastructure support.
• Strong organizational, prioritization, communication, and problem-solving skills.
• Ability to work independently while collaborating with teammates and following customer procedures.

Nice to have

• Bachelor’s degree in information technology.
• A+ certification, OEM equipment certifications, or Microsoft certifications.
• Familiarity with ASTEA.

Culture & Benefits

• Collaborative environment focused on communication, accountability, service quality, and customer satisfaction.
• Opportunities to develop expertise in servers, operating systems, security, access management, and infrastructure support.
• Savings fund with a monthly 13% cap and monthly pantry vouchers equal to 9%.
• Medical and life insurance, vacation and family-related leave, and anniversary and holiday bonuses.
• Ergonomic chair and a monthly MXN 250 internet and electricity stipend.