Systems Administrator Senior (IT Infrastructure)

Location: Hybrid role supporting the EMEA nearshore office in Tunisia

Company

hirify.global provides technology and services for the financial services industry.

What you will do

• Deliver day-to-day second-level end-user computing support for the EMEA nearshore office in Tunisia.
• Act as a point of contact for IT issues and requests, building trusted relationships with employees.
• Contribute to Corporate IT initiatives, EUC projects, and local infrastructure projects in collaboration with the Infrastructure Team.
• Provision virtual machines and support end-user communications and training.
• Create and maintain end-user documentation, including onboarding and offboarding checklists.
• Maintain Legal Hold tracking and support a secure, compliant computing environment.

Requirements

• Experience supporting desktops and laptops, including Windows image deployment, configuration, repair, disposal, and asset lifecycle management.
• Knowledge of end-user application installation, deployment, licensing checks, upgrades, and remediation of unauthorized or end-of-life software.
• Experience with Windows and non-Windows desktop patching, endpoint security controls, encryption, administrative privilege management, and workstation vulnerabilities.
• Knowledge of IT infrastructure, networking, VLAN assignment, wireless access, network shares, and mobile device support.
• Experience supporting desk phones, softphones, video conferencing systems, meeting rooms, Microsoft Teams, and multifunction devices.
• Availability to work in the hybrid setup supporting the Tunisia office.

Culture & Benefits

• Modern, international work environment with a collaborative and motivated team.
• Role with broad responsibilities and a high degree of ownership.
• Competitive salary and bonus potential.
• Professional education and personal development opportunities.