Clinic Operations Manager (Healthcare)

Location: Scottsdale, Arizona, United States; in-clinic leadership role with availability for early mornings, evenings, and/or weekends as needed.

Salary: $90,000–$100,000 per year, plus performance-based bonus.

Company

hirify.global is a Series D, venture-backed women’s healthcare company integrating primary care, mental health, gynecology, dermatology, and wellness through in-person clinics and a national virtual platform.

What you will do

• Lead the clinic’s leadership and support teams, including coaching, development, workforce planning, performance management, and hiring strategy.
• Oversee front desk, check-in, check-out, rooming, provider scheduling, staffing coverage, and clinical workflows.
• Monitor patient experience, schedule utilization, visit completion, access, timeliness, and care-margin metrics.
• Partner with the Medical Director, providers, and centralized operations teams to improve care-team dynamics, clinic throughput, communication, and scalable processes.
• Serve as the on-site escalation authority for complex personnel issues, patient experience failures, medical-legal incidents, and quality-of-care concerns.
• Maintain a safe, organized, stocked, and operationally ready clinic while coordinating with facilities, supply, IT, and vendors.

Requirements

• 4+ years of experience in healthcare operations, clinic operations, ambulatory care, urgent care, or another patient-facing healthcare environment.
• Required prior experience as a Medical Assistant or in a directly equivalent clinical support role, with the ability to assist with patient care and rooming during staffing gaps.
• 3–5 years of direct people management experience supervising, coaching, and developing team members or supervisors.
• Experience managing Medical Assistants, front-desk staff, phlebotomists, patient flow, scheduling tools, and EMRs.
• Working knowledge of HIPAA, OSHA, healthcare compliance, safety standards, and operational problem-solving.
• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred; willingness to work non-traditional hours required.

Culture & Benefits

• Mission-driven work focused on improving women’s healthcare access, outcomes, and patient experience.
• Culture centered on continuous improvement, learning, experimentation, curiosity, grit, and care.
• Medical, dental, and vision benefits.
• Paid time off, sick leave, and holidays.
• Potenhirify.globall attendance at company and team off-sites.