Operations Coordinator

Location: Boise, ID, United States

Company

Designs, manufactures, and distributes productivity tools and connected workflow solutions for construction, geopositioning, and agriculture industries. The retail division supports customers through training, technical support, consulting, repair, and equipment solutions.

What you will do

• Serve walk-in customers and manage incoming phone calls at the front counter.
• Enter and update sales and rental orders, documenting delivery and special handling requirements.
• Monitor open sales and purchase orders to support accurate and timely fulfillment.
• Perform weekly cycle counts, coordinate mobile inventory counts, and transfer inventory between locations.
• Coordinate with the service department on customer equipment turnaround, pickup, and delivery.
• Maintain ERP records, process vendor invoices, reconcile petty cash, and submit financial transactions to accounting.

Requirements

• High school diploma or equivalent.
• Experience in office administration or front-desk operations.
• Strong customer service, interpersonal, communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to lift up to 50 pounds.
• Experience with ERP systems, inventory control, warehouse operations, customer service, or construction-related retail is preferred; SAP experience is a plus.

Culture & Benefits

• Hands-on, fast-paced work supporting customers, field teams, crews, and contractors.
• Team-first environment focused on practical problem-solving and open communication.
• Opportunity to learn construction products, rental equipment, and internal systems.
• Equal opportunity workplace.