Clinical Services Strategic Administrator (Outreach Services)

Location: National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury, United Kingdom. Permanent, onsite position working Monday to Friday for 37.5 hours per week.

Base salary: £27,000–£34,000 per year, depending on experience and other legitimate business factors.

Company

hirify.global Incorporated is an independent, employee-owned healthcare products company developing, manufacturing, and marketing products for ostomy care, continence care, and critical care worldwide.

What you will do

• Provide central administrative and coordination support to the Clinical Outreach Team.
• Manage patient referrals, service pathways, tracking lists, follow-up actions, and service-capacity information.
• Coordinate meetings, diaries, invitations, agendas, minutes, action logs, and supporting documentation.
• Maintain secure clinical, governance, operational, stakeholder, and contact records.
• Support clinical audits, governance reports, dashboards, service evaluations, and data-quality reviews.
• Coordinate office administration, information packs, training materials, supplies, and document processing.

Requirements

• At least 2 years of administrative experience or experience in a similar role is desirable.
• Education to A-Level standard or equivalent; a degree or equivalent academic achievement is desirable.
• Strong communication, organisation, prioritisation, independent-working, and deadline-management skills.
• Proficiency with Excel, Word, PowerPoint, and SharePoint; experience with EMIS or SystmOne is valued.
• Experience in a CQC-registered service, including knowledge of Fundamental Standards, is valued.
• Ability to handle sensitive and confidential information, maintain professional boundaries, and work with multidisciplinary clinical teams.

Nice to have

• Project management and process-improvement experience.
• Experience with Registration Authority management or Smart Card sponsorship.
• Experience building effective working relationships across clinical teams.

Culture & Benefits

• Performance-related annual salary review.
• Group Personal Pension Scheme with an 8.5% employer contribution.
• Private healthcare insurance for the employee and family members.
• Life insurance at 10 times base salary and group income protection.
• 28 days of annual leave plus bank holidays, with the option to buy or sell annual leave.
• Enhanced family-friendly policies, an Employee Assistance Programme, and an internal recognition scheme.