3 дня назад
Payments Analyst
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Payments Analyst (Payments): Providing end-to-end customer support for payment-related queries and sales closure with an accent on following standard scripts, guidelines, and procedures. Focus on escalating complex issues appropriately and resolving customer requests efficiently.
Location: Makati City, Philippines
Company
is a bank company focused on financial services.
What you will do
- Provide end-to-end support for customer queries.
- Use standard scripts, guidelines, and procedures to handle requests.
- Support the closure of sales where applicable.
- Seek assistance and escalate issues when appropriate.
- Help resolve customer issues efficiently.
Requirements
- Ability to follow established scripts, guidelines, and procedures.
- Ability to identify when assistance or escalation is required.
- Customer-focused approach to issue resolution.
Culture & Benefits
- Inclusive culture support employee development and impact.
- Commitment to diversity, equity, and inclusion.
- Equal opportunity employment and support for accessible participation in the application process.
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