Data Manager - Digital Workplace and Facilities Services

Location: Warsaw, Poland. Hybrid work model with the option to work from home two days per week and regular office engagement.

Company

Large-scale enterprise projects provide access to global IT partners, modern technologies, professional development, and employee benefit programs.

What you will do

• Own end-to-end data stewardship, governance, and management for the Employee Care data ecosystem.
• Manage source data from ServiceNow and AskEve/Rezolve, mapping fields and tables to analytics requirements and resolving data gaps.
• Establish change management, regression testing, NNIT testing, validation, and sign-off processes for source-system changes.
• Define data quality rules, monitoring mechanisms, business glossaries, KPI definitions, metadata, lineage, and cataloging standards.
• Lead employee intent taxonomy, service accountability model, and canonical data model design across support tiers.
• Partner with architects, engineers, QA, business SMEs, HR, IT, and Support Operations on data architecture, integrations, and asset validation.

Requirements

• Degree in Computer Science, Information Management, Data Analytics, Business Analytics, or a related field; a master’s degree is preferred.
• At least 3 years of experience in data stewardship, data management, or data governance.
• Hands-on experience with ServiceNow or a comparable ITSM or ticket management platform.
• Experience designing data change management processes, including regression and NNIT testing.
• Strong knowledge of canonical data modeling, taxonomies, data standardization, data architecture principles, SQL, and data quality assessment.
• Experience with Databricks and aligning KPI definitions and business terminology with stakeholders.

Nice to have

• Experience in Employee Care, HR Services, IT Service Management, or shared services.
• Familiarity with Databricks, Azure, AWS, Power BI, or comparable analytics tools.
• Certifications in data governance, data management, or ITSM.
• Experience contributing to data contracts with SaaS vendors.

Culture & Benefits

• Hybrid work combining remote flexibility with in-office collaboration.
• Training and certification opportunities.
• Private healthcare, company stock, savings plans, and sport cards.
• Regular salary reviews and potential promotions based on results and performance.
• Opportunities to change roles every few years within the organization.
• Employment is exclusively offered under a full-time employment contract (Umowa o Pracę).