3 дня назад
Senior Staff Software Engineer (AI)
205 500 - 277 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Staff Software Engineer (AI): Architecting and building a scalable, secure agentic AI customer success platform and its integrations with an accent on multi-agent systems, production AI governance, and customer-centric architecture. Focus on designing evaluation, observability, and guardrail frameworks, solving complex cross-team distributed-systems problems, and guiding technical strategy across the organization.
Location: San Diego, California, United States
Base pay: $205,500–$277,500 per year, with potential bonus, equity rewards, and benefits.
Company
is a financial technology platform offering products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Architect scalable, secure, maintainable, and interoperable customer success platforms.
- Contribute hands-on across the software lifecycle while setting architecture and technical strategy.
- Resolve complex cross-team technical problems across onboarding, value realization, partner, and growth and retention domains.
- Define engineering standards, reference architectures, and production measures for AI impact, reliability, and safety.
- Design evaluation, observability, and guardrail frameworks for responsible AI and agentic system integrations.
- Partner with Customer Success experts, Product, Design, Operations, and senior business leaders to shape the roadmap and improve customer outcomes.
Requirements
- 12+ years of experience building web, software, or data-intensive applications, with Senior Staff-level or higher technical leadership experience.
- Expert proficiency in at least one object-oriented language, including Java/J2EE or C#.
- Experience architecting analytical and customer-centric platforms at scale and making design decisions across distributed systems.
- Hands-on experience shipping AI/ML capabilities to production, ideally including LLM-based or agentic systems, retrieval-augmented generation, prompt and context engineering, agent memory, evaluation, and guardrails.
- Ability to influence technical direction across teams and communicate complex trade-offs to senior product and business leaders.
- Bachelor's or master's degree in Computer Science, or equivalent practical experience.
Culture & Benefits
- Work closely with Product, Design, Customer Success Operations, and the experts who use the platform.
- Hands-on technical leadership with opportunities to mentor Staff and senior engineers and develop AI engineering capabilities.
- Competitive compensation with performance-based rewards.
- Potential cash bonus, equity rewards, and employee benefits.
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