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3 дня назад

Senior Staff Software Engineer (AI)

205 500 - 277 500$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Staff Software Engineer (AI): Architecting and building a scalable, secure agentic AI customer success platform and its integrations with an accent on multi-agent systems, production AI governance, and customer-centric architecture. Focus on designing evaluation, observability, and guardrail frameworks, solving complex cross-team distributed-systems problems, and guiding technical strategy across the organization.

Location: San Diego, California, United States

Base pay: $205,500–$277,500 per year, with potential bonus, equity rewards, and benefits.

Company

hirify.global is a financial technology platform offering products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

  • Architect scalable, secure, maintainable, and interoperable customer success platforms.
  • Contribute hands-on across the software lifecycle while setting architecture and technical strategy.
  • Resolve complex cross-team technical problems across onboarding, value realization, partner, and growth and retention domains.
  • Define engineering standards, reference architectures, and production measures for AI impact, reliability, and safety.
  • Design evaluation, observability, and guardrail frameworks for responsible AI and agentic system integrations.
  • Partner with Customer Success experts, Product, Design, Operations, and senior business leaders to shape the roadmap and improve customer outcomes.

Requirements

  • 12+ years of experience building web, software, or data-intensive applications, with Senior Staff-level or higher technical leadership experience.
  • Expert proficiency in at least one object-oriented language, including Java/J2EE or C#.
  • Experience architecting analytical and customer-centric platforms at scale and making design decisions across distributed systems.
  • Hands-on experience shipping AI/ML capabilities to production, ideally including LLM-based or agentic systems, retrieval-augmented generation, prompt and context engineering, agent memory, evaluation, and guardrails.
  • Ability to influence technical direction across teams and communicate complex trade-offs to senior product and business leaders.
  • Bachelor's or master's degree in Computer Science, or equivalent practical experience.

Culture & Benefits

  • Work closely with Product, Design, Customer Success Operations, and the experts who use the platform.
  • Hands-on technical leadership with opportunities to mentor Staff and senior engineers and develop AI engineering capabilities.
  • Competitive compensation with performance-based rewards.
  • Potential cash bonus, equity rewards, and employee benefits.

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