Manager, Renewals

Location: Remote in Canada or the United States; travel may be required for trainings, team offsites, and customer meetings.

Salary: $116,480–$196,560 USD annual base salary for United States residents. Sales incentive pay may be targeted at up to 100% of base salary.

Company

hirify.global provides an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.

What you will do

• Manage and coach a team of Renewals Managers and Associates in day-to-day execution.
• Translate renewals strategy into tactical processes for a portfolio of customers.
• Maintain accurate renewal data and deliver forecasts covering churn and growth opportunities.
• Partner with Sales, Customer Success, and Finance to progress renewals and expansion opportunities.
• Set goals, establish accountability, remove blockers, and support team engagement and career growth.
• Model remote working best practices, including effective remote presentation and asynchronous collaboration.

Requirements

• Experience in renewals, customer success, or sales with exposure to renewal motions.
• Experience managing or mentoring early-career to mid-level individual contributors, or readiness for first-line people management.
• Understanding of SaaS renewals processes, pricing, and contract fundamentals.
• Ability to translate functional plans into clear daily team processes and make sound operational decisions.
• Strong skills in prioritization, goal-setting, accountability, feedback, coaching, and trust-building.
• Excellent written, verbal, and remote presentation communication skills, with comfort working in a fully remote, asynchronous environment.

Culture & Benefits

• Remote, asynchronous work environment with a global team.
• Health, financial, and well-being benefits.
• Flexible paid time off and parental leave.
• Equity compensation and employee stock purchase plan.
• Growth and development fund, team member resource groups, and home office support.
• AI is expected to be incorporated into daily workflows as a productivity multiplier.