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2 дня назад

Senior Retail Operations Specialist (HOKA)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
China
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Retail Operations Specialist (HOKA): Supporting retail operations in Shanghai through business analysis, commercial planning, retail systems and processes, incentive planning, and cross-functional project coordination with an accent on performance reporting, store execution, and operational governance. Focus on analyzing retail KPIs and expenses, improving procedures, tracking project deliverables, and ensuring accurate incentive and bonus administration.

Location: Shanghai, China

Company

HOKA retail operations within hirify.global, focused on store performance, operational processes, commercial execution, and cross-functional coordination.

What you will do

  • Prepare weekly, monthly, quarterly, and annual retail performance reports and dashboards.
  • Analyze retail KPIs, promotion results, store activation performance, and operational expenses to identify trends and opportunities.
  • Support short- and long-term commercial planning by translating priorities into store actions, timelines, and deliverables.
  • Coordinate retail operations projects, track execution progress, and manage cross-functional timelines and action plans.
  • Support retail system implementation, issue resolution, process improvement, SOP development, and operational administration.
  • Develop incentive plans, manage group sales reporting, and validate monthly retail staff bonus calculations with Finance.

Requirements

  • Experience in retail operations, business analysis, commercial planning, or a related field.
  • Ability to prepare performance reports, analyze retail data, and translate findings into recommendations.
  • Experience coordinating projects and collaborating with retail stores, Global teams, Finance, and local cross-functional partners.
  • Ability to manage retail systems, operational procedures, SOPs, audits, and process improvements.
  • Strong attention to detail when tracking expenses, incentives, bonus calculations, compliance, and deliverables.

Culture & Benefits

  • Collaboration across retail stores, office teams, Global teams, and local cross-functional partners.
  • Exposure to retail systems, commercial planning, operational projects, and retail excellence initiatives.
  • Work based in Shanghai, China.

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