Care Coordination Representative

Location: Remote, from a secure and private home office with reliable internet access

Salary: $15.25–$16.25 per hour

Company

hirify.global provides health information management and care coordination services involving electronic medical records and patient documentation.

What you will do

• Process care coordination and health information management tasks, including electronic filing, order and referral management, insurance verifications, prior authorizations, and medical forms.
• Evaluate medical documents and file them accurately in patient charts using client EHR systems and internal software.
• Handle high volumes of work while meeting quality, efficiency, service-level, and transaction targets.
• Track completed work, time, and transaction counts, and report delays, variances, and resolution steps to management.
• Cross-train across multiple EHR systems and follow client protocols, internal documentation, and compliance standards.
• Protect sensitive information, follow HIPAA procedures, and provide professional communication and customer service.

Requirements

• High school diploma or equivalent.
• Experience managing high-volume, fast-paced work with strong accuracy and attention to detail.
• Intermediate computer skills, including Microsoft Office and the ability to adapt to company-specific software.
• Strong data entry, typing, and multitasking skills across multiple programs and windows.
• Ability to work remotely from a secure, private workspace with reliable internet access.
• Ability to sit, talk, hear, use hands, reach, stand, walk, drive, and occasionally lift up to 25 pounds; occasional after-hours or weekend work may be required.

Nice to have

• Knowledge of health information management concepts, EHRs, or medical terminology.

Culture & Benefits

• Remote work from a home office environment.
• Training and meetings are provided as required.
• Work is structured around client protocols, service-level agreements, compliance standards, and documented procedures.