Lead Health Information Specialist (Healthcare Data)

Location: Hybrid role with required travel to support sites in St. Louis and Earth City, Missouri. Monday-Friday, 8:00 AM-4:30 PM CST.

Company

hirify.global provides secure healthcare data collaboration solutions for providers, health plans, researchers, and life sciences organizations.

What you will do

• Receive and process patient health information and medical record requests, including insurance, workers' compensation, DDS, and subpoena requests.
• Protect patient privacy and ensure every release complies with HIPAA, authorizations, facility policies, and company procedures.
• Prepare, organize, scan, and maintain accurate paper and electronic medical records across multiple platforms.
• Retrieve and transmit records to internal and external requesters, while handling calls, faxes, mail, data entry, and occasional patient walk-ins.
• Support site productivity requirements, communicate changing volumes or site difficulties, and work across locations as needed.
• Answer questions, lead training sessions, and assist with new-hire and developmental training.

Requirements

• At least one year of related health information management experience.
• High school diploma or GED.
• Ability to commute between St. Louis and Earth City locations as needed.
• Knowledge of HIPAA and medical terminology, with strong attention to detail, data entry, organization, and quality.
• Basic computer proficiency, including Microsoft Word and Excel, and comfort using phones, fax machines, printers, and other office equipment.
• Professional verbal and written communication skills in English.

Nice to have

• Experience in a healthcare environment or with EHR and billing systems.
• Experience handling subpoenas, production or metric-based work, and in-person customer service.
• Experience building relationships with onsite clients and suggesting process improvements.

Culture & Benefits

• Full-time employment with PTO, health, vision, and dental insurance.
• 401(k) savings plan and tuition assistance.
• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• Overtime may be required during peak seasons, and post-offer health screenings or vaccinations may be required by client sites.
• This position is not eligible for employment sponsorship.