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6 дней назад

Research Operations Analyst

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Research Operations Analyst (AI/Robotics/Logistics): Running live research delivery, participant recruitment, scheduling, insight reporting, and operational systems for autonomous logistics products with an accent on workflow design, stakeholder coordination, and GDPR-compliant research operations. Focus on supporting field studies in warehouses, building scalable tooling and automation, and maintaining dashboards, KPIs, and OKRs.

Location: UK with travel; the role includes on-site field studies and full meals on-site in Wallingford.

Company

hirify.global develops software powered by advanced robots, AI, and hardware to transform global logistics and warehouse operations.

What you will do

  • Own day-to-day delivery and escalations across live research projects, including participant recruitment and panel management.
  • Coordinate scheduling and resourcing across product, research, and partnership teams.
  • Support on-site field studies with operators and warehouse teams.
  • Build and improve intake, briefing, tracking, documentation, incentive, scheduling, and reporting workflows.
  • Manage the Notion Hub and Slack channels, and develop scalable tooling and automation.
  • Capture and share research insights, track feedback and performance data, and maintain dashboards, KPIs, and OKRs.

Requirements

  • Approximately 4 years of experience in operations, programme coordination, delivery, or research operations.
  • Strong organisation skills and confidence managing multiple SLAs and stakeholders.
  • Experience with workflow tools and dashboards such as Notion, Basecamp, SurveyMonkey, Slack, and Pendo.
  • Curiosity about research and an interest in progressing toward research execution.
  • Ability to support on-site field research and travel within the UK.
  • Relocation and visa sponsorship are not provided.

Culture & Benefits

  • Operating principles focused on performance, impact, commitment, and teamwork.
  • International, friendly, and energetic work environment with ownership and autonomy.
  • Share options and private healthcare through Bupa with a 24/7 medical helpline.
  • Life insurance, income protection, pension contributions, and an Employee Assistance Programme.
  • 25 holidays per year, full meals on-site in Wallingford, and team events.

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