6 дней назад
AI Systems Engineer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
AI Systems Engineer (AI/Atlassian): Building and operationalizing AI-native systems, agents, connectors, integrations, and automated workflows across Sonar's internal technology ecosystem with an accent on Claude MCP, Rovo, Jira Service Management, and enterprise platform engineering. Focus on designing governed automation, maintaining CMDB and asset-management systems, integrating enterprise tools, and scaling ITSM operations across a multinational organization.
Location: Geneva, Switzerland; on-site. Three anchor office days are required on Mondays, Tuesdays, and Thursdays. Candidates must be based in Geneva or be willing to relocate to Switzerland.
Company
develops AI code verification and governance products that help organizations build reliable, secure, and maintainable software.
What you will do
- Design, build, and operationalize AI-native capabilities, including Claude MCP integrations, custom Claude skills, Rovo agents, and Enterprise Apps connectors.
- Own and continuously evolve Jira Service Management as an internal platform, including service catalogs, SLAs, queues, request types, and routing.
- Administer and govern the Atlassian Cloud ecosystem, including Jira Software, Confluence, JSM, Guard, Loom, Trello, and Bitbucket.
- Engineer workflow automations and integrations across Atlassian, Slack, HR platforms, identity providers, monitoring tools, and other enterprise systems.
- Manage JSM Assets, CMDB data integrity, IT hardware, software licenses, and configuration items.
- Define ITIL-aligned processes, support security and audit requirements, and partner with internal teams on platform improvements and roadmap planning.
Requirements
- Hands-on experience building and shipping AI-native systems using Claude or Anthropic platforms, MCP, agent frameworks, connectors, and prompt-based workflows.
- 5+ years of enterprise administration experience with Jira Service Management, Jira Software, and Confluence Cloud.
- Experience with workflow automation, REST APIs, webhooks, JSON, and enterprise integrations.
- Experience with CMDB or IT asset management systems and strong knowledge of ITSM and ITIL v3/v4 processes.
- Understanding of IT General Controls, access governance, security, compliance, and audit-readiness requirements.
- Fluent English and the ability to work on-site in Geneva, Switzerland, with relocation support available for the posted location.
Nice to have
- Scripting experience with Python, Groovy, or JavaScript.
- Experience with Okta, JumpCloud, Slack, Zoom, NetSuite, BambooHR, or Salesforce.
- Experience supporting external audit engagements.
- Atlassian certifications such as ACP-620, ACP-120, or ACP-420.
Culture & Benefits
- In-office collaboration centered around three anchor days each week.
- Work in a multinational organization with hubs across the United States, Europe, the Middle East, and Asia.
- Employee position with full-time employment status.
- Commitment to diversity, equity, inclusion, and equal employment opportunity.
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