Account Manager (SaaS)

Location: Belgrade, Serbia; hybrid work setup with up to 6 weeks of fully remote work per year.

Salary: €28,943–€31,610 annually for Belgrade L2, plus €16,895–€18,674 commission and equity opportunities.

Company

hirify.global builds a unified AI agent and conversational commerce platform that helps ecommerce brands sell, support customers, and drive re-engagement.

What you will do

• Own a portfolio of existing ecommerce accounts and drive expansion and upsell opportunities.
• Manage the full sales cycle for add-ons and new products, from demos through close.
• Handle a high-velocity inbound pipeline with targeted outbound activity to existing accounts.
• Partner with Customer Success and Product teams to identify automation opportunities and improve customer outcomes.
• Use account data and pain-point discovery to prioritize outreach and uncover growth potential.
• Continuously optimize sales processes, deal velocity, and quota performance.

Requirements

• 2–3 years of experience in a closing sales role such as Account Executive or Account Manager within SaaS or ecommerce technology.
• Proven record of meeting or exceeding quota in a fast-paced, high-volume environment.
• Ability to manage multiple accounts and deals while maintaining strong organization and prioritization.
• Data-driven approach to identifying trends, upsell opportunities, and performance indicators.
• Strong consultative selling, communication, presentation, and time-management skills.
• Technical curiosity and ability to explain how products improve customer experience and revenue.

Nice to have

• Experience working directly with ecommerce merchants or within a technology startup.
• Experience running or advising online stores or brands.

Culture & Benefits

• Five weeks of vacation and 15 days of paid sick leave.
• Six weeks of fully remote work per year.
• Paid parental leave, private health insurance, and retirement pension.
• Lunch expense support, home workstation setup budget, and annual learning and wellness budgets.
• Quarterly company-wide online summits and annual team and company retreats.
• Access to premium AI tools and opportunities to share AI workflows across the organization.