Analyst, GBS - Transportation

Location: Onsite at Antara Tower A, 5th Floor, Mexico City, Mexico

Company

Global Business Services operations supporting transportation and logistics execution.

What you will do

• Execute transportation processes across regional distribution points.
• Monitor and triage daily TMS queries to optimize orders, resolve exceptions, and keep shipments on schedule.
• Coordinate with internal customer groups and external carriers to achieve service-level objectives.
• Monitor data flows between ERP, TMS, and WMS systems and troubleshoot synchronization issues.
• Identify transportation capacity gaps and coordinate corrective actions with the Transportation Capacity Planning team.
• Identify opportunities to improve transportation service and cost through data analysis and operational improvements.

Requirements

• Bachelor’s degree in supply chain management, engineering, business, or a related field.
• At least 1 year of transportation and logistics experience, ideally in FMCG, food and beverage, or CPG.
• Basic knowledge of transportation execution, planning dependencies, customer impacts, and warehouse interfaces.
• Basic knowledge of TMS, OTM, SAP, and 4Kites, with the ability to troubleshoot ERP, TMS, and WMS data and process issues.
• Experience using data for continuous improvement, root cause analysis, KPI tracking, or standard work.
• English proficiency at B2 or C1 level and strong stakeholder communication skills.

Culture & Benefits

• Hands-on role in a fast-paced environment with direct ownership of execution.
• Collaboration with Business Unit and Global Business Services partners.
• Daily interaction with onsite and offsite carrier partners.
• Focus on problem solving, follow-through, accurate data, and continuous improvement.