8 дней назад
Entry Level Finance Specialist
23$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Entry Level Finance Specialist (Quality Control and Regulatory Compliance): Monitoring and evaluating service interactions, documenting feedback, identifying fraud or abuse patterns, and analyzing quality data with an accent on regulatory compliance, internal controls, and operational improvement. Focus on identifying performance gaps, guiding less experienced staff, analyzing member journeys, and recommending process and system improvements.
Location: Pensacola, Florida; hybrid work with onsite and remote components
Salary: $23.00 per hour
Company
delivers outsourced services and workforce solutions across North America.
What you will do
- Monitor, document, and evaluate service interactions for consistency, quality, and regulatory compliance.
- Provide standardized feedback, recognize performance, and identify coaching and training opportunities.
- Detect and report potential fraud, abuse, procedural issues, and automated system concerns.
- Analyze quality results and member journeys to provide insights and recommendations to management.
- Review quality processes and internal controls, assess changes, and recommend improvements that increase efficiency and reduce costs.
- Build relationships with technical and non-technical stakeholders and support assigned projects.
Requirements
- 2–4 years of relevant experience.
- Associate’s degree in business, finance, or a related field.
- Knowledge of company systems, procedures, policies, operations, and federal regulations.
- Strong communication, research, problem-solving, active listening, and judgment skills.
- Experience working in cross-functional teams and projects.
- Experience supervising, leading, training, and developing employees.
Culture & Benefits
- Hybrid work model with 40-hour workweeks.
- Eligible employees may receive medical, dental, vision, spending account, life insurance, and voluntary plan options.
- Eligible employees may participate in a 401(k) plan.
- Equal opportunity employment environment.
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