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3 дня назад

Digital Project Leader Portal & CRM (AI)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
France
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Digital Project Leader Portal & CRM (AI): Leading digital products and services for aircraft customer support and the customer service digital journey with an accent on project value, delivery quality, business requirements, and user adoption. Focus on consolidating the future-state vision, managing suppliers, guiding stakeholders, and applying Salesforce Survey Module and artificial intelligence capabilities.

Location: Toulouse Area, France

Company

hirify.global develops aerospace products and services, including digital solutions supporting aircraft operations and customer services.

What you will do

  • Lead digital projects across customer journey, in-service aircraft management, training, flight operations, and business-owned tools.
  • Assess and monitor project value throughout the lifecycle.
  • Ensure on-time, on-cost, and on-quality delivery.
  • Consolidate business requirements and the future-state vision to support digital solution design.
  • Coordinate change management, user onboarding, adoption, and supplier deliveries.
  • Provide project maturity updates to stakeholders and guide cross-functional teams.

Requirements

  • Master’s degree or equivalent in project management.
  • More than 5 years of project management experience in complex environments.
  • Bronze PM certification or equivalent.
  • Required knowledge and experience with the Salesforce Survey Module.
  • Artificial intelligence knowledge in day-to-day work is mandatory.
  • Excellent written and spoken French and English.

Nice to have

  • Experience in customer services business lines.
  • Strong stakeholder management, adaptability, and proactive working style.

Culture & Benefits

  • Flexible working arrangements where possible to support collaboration and innovation.
  • Profit-sharing schemes, employee savings plan, and voluntary employee stock purchase plan.
  • Additional days off, holiday transfer options, and staff council social, cultural, and sport activities.
  • Complementary health insurance and site-dependent health and wellbeing services.
  • Access to more than 10,000 e-learning courses, certifications, expert career paths, and international mobility opportunities.

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