8 дней назад
PMS Replacement Project Manager (F/M/X)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
PMS Replacement Project Manager (F/M/X) (Hospitality/PMS): Driving the rollout of a cloud-based property management system across hotels with an accent on operations alignment, change adoption, deployment support, and success measurement. Focus on validating operational designs, resolving rollout challenges, supporting OPERA Cloud implementation, and coordinating hotel cutovers.
Location: Issy-les-Moulineaux, France; remote work is available in France with flexible options to work from home, offices, hotels, or coworking spaces.
Company
Accor Tech & Digital develops technology and digital products supporting Accor’s hospitality operations, hotels, staff, and guests across 110 countries.
What you will do
- Represent hotel Operations throughout the rollout of a cloud-based PMS and protect operational interests.
- Analyze change requests, assess risks and dependencies, and ensure alignment with standard operating procedures.
- Support deployment meetings, hotel cutovers, installation processes, and operational adjustments.
- Measure adoption through surveys, interviews, site visits, issue tracking, and structured feedback.
- Develop change-management content and support training and educational initiatives with Oracle and internal teams.
- Travel occasionally and extensively when required to support hotels during cutover.
Requirements
- Highly experienced in hotel Operations and change projects within hotel Operations.
- Subject matter expertise in at least one hotel discipline, such as front office, revenue management, finance, F&B, housekeeping, guest services, HR, or training.
- Fluent English is essential, plus another local language depending on the location.
- Strong problem-solving, customer-care, communication, collaboration, and multitasking skills.
- Familiarity with hotel technology and applications is essential.
Nice to have
- Experience with OPERA Cloud or OPERA V5.
- Experience with FOLS.
Culture & Benefits
- Remote work in France and flexible workspaces across homes, offices, hotels, and coworking spaces.
- Multicultural, English-speaking environment with continuous improvement, training, hackathons, partnerships, and certifications.
- Work-life balance support, career development, and dedicated personal development time on Wednesday afternoons.
- Health insurance funded 50% by Accor, meal vouchers, sustainable mobility support, and employee social benefits.
- Access to Accor stays and partner experiences, plus one paid volunteering day per year.
Hiring process
- Meeting with the recruitment team.
- Interview with the hiring manager and, for some roles, an assessment including a use case and motivation questionnaire.
- Final HR interview followed by personalized feedback.
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