7 дней назад
Corporate Relations Manager (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Corporate Relations Manager (Fintech): Guiding corporate clients through account onboarding, platform setup, documentation, and day-to-day operational support with an accent on KYC/AML compliance, client communication, and cross-functional coordination. Focus on configuring client accounts, resolving verification and platform issues, and diagnosing usability friction between clients and technical teams.
Location: Ypsonas, Cyprus
Company
International fintech company with a diverse workforce of more than 600 employees across offices in Cyprus, the United Kingdom, the Bahamas, the United Arab Emirates, and Armenia.
What you will do
- Act as the primary contact for new corporate accounts and guide stakeholders through onboarding.
- Lead platform walkthroughs and demonstrations covering Client Area functionality, navigation, and product options.
- Configure client accounts and system preferences for a smooth transition to operational status.
- Guide clients through the collection and submission of legal, operational, and onboarding documents.
- Review documentation and coordinate with compliance and legal teams to resolve verification delays.
- Provide frontline troubleshooting and connect client-reported platform issues with technical support and engineering teams.
Requirements
- At least 2 years of client-facing experience in banking, fintech, or financial services.
- Experience with corporate clients and account onboarding processes.
- Familiarity with KYC/AML documentation and compliance processes.
- Strong communication, interpersonal, organisational, and multitasking skills.
- Ability to explain platform functionality to non-technical users and collaborate with compliance, legal, and technical teams.
- Fluent English, written and spoken.
Culture & Benefits
- International team representing more than 50 nationalities.
- Collaboration across compliance, legal, operations, and technical functions.
- Work with corporate clients in an international fintech environment.
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