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7 дней назад

Corporate Relations Manager (Fintech)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
Cyprus
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
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Описание вакансии

Текст:
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TL;DR
Corporate Relations Manager (Fintech): Guiding corporate clients through account onboarding, platform setup, documentation, and day-to-day operational support with an accent on KYC/AML compliance, client communication, and cross-functional coordination. Focus on configuring client accounts, resolving verification and platform issues, and diagnosing usability friction between clients and technical teams.

Location: Ypsonas, Cyprus

Company

International fintech company with a diverse workforce of more than 600 employees across offices in Cyprus, the United Kingdom, the Bahamas, the United Arab Emirates, and Armenia.

What you will do

  • Act as the primary contact for new corporate accounts and guide stakeholders through onboarding.
  • Lead platform walkthroughs and demonstrations covering Client Area functionality, navigation, and product options.
  • Configure client accounts and system preferences for a smooth transition to operational status.
  • Guide clients through the collection and submission of legal, operational, and onboarding documents.
  • Review documentation and coordinate with compliance and legal teams to resolve verification delays.
  • Provide frontline troubleshooting and connect client-reported platform issues with technical support and engineering teams.

Requirements

  • At least 2 years of client-facing experience in banking, fintech, or financial services.
  • Experience with corporate clients and account onboarding processes.
  • Familiarity with KYC/AML documentation and compliance processes.
  • Strong communication, interpersonal, organisational, and multitasking skills.
  • Ability to explain platform functionality to non-technical users and collaborate with compliance, legal, and technical teams.
  • Fluent English, written and spoken.

Culture & Benefits

  • International team representing more than 50 nationalities.
  • Collaboration across compliance, legal, operations, and technical functions.
  • Work with corporate clients in an international fintech environment.

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