Senior Technical Services Manager (Data Centre)

Location: hirify.global HQ, North Sydney, Australia; onsite role

Company

hirify.global operates hyperscale data centres across the Asia Pacific and Middle East region, delivering sustainable digital infrastructure for major technology customers.

What you will do

• Oversee critical environment maintenance planning and site operations to achieve uptime, SLA, compliance, and safety targets.
• Lead, mentor, and train site-based technical resources while managing facilities service providers, maintenance vendors, and OPEX budgets.
• Coordinate preventive maintenance, repairs, change and incident management, customer activities, and emergency response.
• Partner with development teams on construction, installations, commissioning, witness testing, and operational documentation for new capacity.
• Manage customer capacity planning and provisioning of connectivity, power, deployment, and other data centre services.
• Maintain operating procedures, regulatory documentation, accreditations, operational metrics, risk analysis, and continuous improvement initiatives.

Requirements

• 5+ years of experience managing mechanical and electrical systems in data centres, facilities, engineering operations, semiconductor, trades, or related fields.
• Electrical or mechanical trade background or degree preferred, with strong knowledge of data centre power, cooling, fire, and security systems.
• Knowledge of local statutory, environmental, building, fire, electrical, hydraulic, and occupational health and safety requirements.
• Experience creating and reviewing method of procedure documents, maintenance and incident reports, root cause analyses, budgets, and O&M manuals; able to read single-line diagrams.
• Experience managing third-party providers, service metrics, contracts, pricing, and small technical teams.
• Must hold or be able to obtain NV1 Security Clearance for Australian sites.

Nice to have

• Familiarity with customer portals, BMS, computerized maintenance management systems, and CAD.
• Experience with key partner management, customer presentations, and frontline staff engagement.

Culture & Benefits

• Flexible and safe working environment.
• Collaborative culture focused on problem solving, transparency, responsiveness, and continuous improvement.
• Career development through the Grow@Hyperscale program.
• Inclusive environment that values diverse backgrounds and perspectives.