Client Relationship Management Specialist (Insurance)

Location: Bucharest, Romania; hybrid work with at least 3 days per week in the local office or onsite with clients

Company

hirify.global is a multinational professional services company focused on insurance broking, risk, reinsurance, capital, investments, and management consulting.

What you will do

• Manage a portfolio of clients and provide day-to-day service and administration for existing insurance contracts.
• Handle requests related to insurance policies, renewals, modifications, and consultancy services.
• Resolve client account issues and ensure accurate communication with clients.
• Participate in client and prospect meetings.
• Identify and pursue new business opportunities among existing clients and prospects.

Requirements

• At least 3 years of experience in insurance or brokerage; corporate insurance experience is an advantage.
• Bachelor’s degree in Business.
• Fluent Romanian and English at B2 level.
• Proficiency in Microsoft Office, especially Excel.
• Strong communication, analytical, problem-solving, organizational, and time-management skills.
• Proactive approach, attention to detail, initiative, teamwork, and ability to meet tight deadlines.

Nice to have

• Experience with corporate insurance.
• Comfort working in a structured organization and collaborating across functions.
• Interest in understanding processes in detail and helping teams achieve challenging goals.

Culture & Benefits

• Full-time, permanent employment contract.
• Working hours are 9:00–18:00 with a one-hour lunch break; start time can be flexible between 8:00 and 10:00.
• Hybrid schedule with 3 days in the office and 2 days working from home.
• Medical, life, and travel insurance, birthday leave, meal vouchers, and other benefits.
• Career development, on-the-job training, and continuous learning opportunities.