HRS Operations Team Leader (HR Operations)

Location: Hybrid across Germany, Switzerland, and Austria; local office or onsite client work is required at least three days per week.

Company

hirify.global is a global professional services organization providing risk, reinsurance, capital, people, investments, and management consulting services in 130 countries.

What you will do

• Manage and develop a cross-country HR Operations team through workload planning, coaching, feedback, talent development, and annual appraisals.
• Recruit, onboard, train, and support team members.
• Deliver high-quality HR administration in line with procedures, legal requirements, customer expectations, KPIs, and SLAs.
• Act as the main contact for process-related and people-related escalations.
• Identify process gaps and collaborate with the team to implement operational improvements.

Requirements

• At least 2 years of experience in a similar leadership role, preferably with an operational background.
• Strong managerial skills and experience leading teams.
• University degree, preferably in HR or a related field.
• Excellent German and very good English skills.
• Proficiency in Microsoft Office, especially Excel.
• Experience managing processes and projects, with strong communication and interpersonal skills.

Nice to have

• Practical knowledge of Workday and ServiceNow or another ticketing system.
• Knowledge of German labor law, social security, and tax regulations.
• Previous experience in an SSC or BPO environment.
• Strong client focus, analytical and organizational skills, and attention to detail.

Culture & Benefits

• Professional development opportunities, interesting work, and supportive leadership.
• Inclusive and flexible work environment with collaboration across talented colleagues.
• Opportunities to create solutions and make an impact on colleagues, clients, and communities.
• Career opportunities, benefits, and rewards supporting employee well-being.
• Hybrid work combining remote flexibility with regular in-office collaboration and professional development.