Underwriting Supervisor (Insurance)

Location: Vero Beach, Florida, USA. Required availability: 11:00 AM–8:00 PM Eastern Time to support California and West Coast operations.

Company

Brown & Brown's Orchid Insurance, an Arrowhead Intermediaries company, provides insurance underwriting operations and services.

What you will do

• Supervise underwriting for new business, renewals, inspections, and complex cases in line with carrier guidelines.
• Coordinate with the Underwriting Manager on production, retention, profitability, service standards, and underwriting strategy.
• Lead team performance across service, quality, production, workload management, mentoring, training, and development.
• Set and measure underwriting production and quality goals while monitoring service levels, call volume, and client support coverage.
• Support User Acceptance Testing, process improvements, market analysis, and product and pricing initiatives.
• Collaborate with senior leadership, Programs, Sales, and Marketing to support business objectives.

Requirements

• High school diploma or equivalent.
• At least five years of California homeowners underwriting experience, including wildfire risk assessment, brush exposure, defensible space, mitigation strategies, and wildfire-related risk selection.
• Proficiency in new business and renewal underwriting, inspection integration, risk decisions, and carrier guideline compliance.
• Possess or obtain and maintain a Florida 2-20 General Lines Agent license or equivalent resident-state General Lines Property & Casualty insurance producer license.
• Maintain required licenses and complete continuing education; provide management with underwriting trend and improvement insights.
• Proficiency in Microsoft Office, strong attention to detail, organization, communication, and customer service skills.

Nice to have

• Experience underwriting high-value homes in the surplus lines market.

Culture & Benefits

• Meritocratic culture focused on initiative and customer outcomes.
• Medical, prescription, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.