SC Spares Networking BSA/PM (Supply Chain)

Location: Hybrid in Heredia, Costa Rica; required to work from an HPE office an average of 2 days per week.

Company

hirify.global is a global edge-to-cloud technology company helping organizations connect, protect, analyze, and act on data and applications.

What you will do

• Serve as the business systems subject matter expert for spares supply chain processes, including planning, inventory, fulfillment, repair and replenishment, order management, master data, and operational reporting.
• Translate business needs into functional specifications, user stories, process flows, solution designs, requirements, and test scenarios in partnership with business, IT, operations, logistics, procurement, finance, and external partners.
• Lead fit-gap analysis, process mapping, root-cause analysis, business impact assessments, system design validation, testing, user acceptance testing, defect triage, training, and deployment readiness.
• Own project planning and execution, including scope, milestones, dependencies, risks, issues, decisions, stakeholder communications, executive updates, and escalation management.
• Manage business readiness activities such as change impact assessment, communications, training coordination, cutover planning, and post-go-live stabilization.
• Improve process automation, data quality, system adoption, operational visibility, reporting accuracy, and end-to-end spares supply chain performance.

Requirements

• Bachelor’s degree in Supply Chain, Business, Information Systems, Engineering, Operations, or a related field; equivalent experience may be considered.
• 7+ years of experience in supply chain, business systems analysis, operations transformation, or enterprise systems support.
• Strong working knowledge of spares or service-parts supply chain processes, including inventory planning, replenishment, fulfillment, repair loops, logistics, and service operations.
• Experience translating business needs into system requirements, functional specifications, user stories, process maps, and test scenarios.
• Experience working across business and IT teams on system enhancements, integrations, data improvements, and process changes.
• Experience with project planning, milestone tracking, risk management, issue resolution, executive-level reporting, and cross-functional project leadership.
• Strong analytical, problem-solving, communication, facilitation, stakeholder management, team management, and presentation skills.
• Ability to manage multiple priorities in a fast-paced, global, matrixed environment with limited supervision.
• Mastery of English and the local language.
• Knowledge of Excel, PowerPoint, Access, high-level modeling tools, Baxter, S4, Jira, planning, service and spares supply chain, order management, inventory, logistics, or reporting platforms such as Oracle, Power BI, or Tableau.
• Experience with data governance, master data management, KPI dashboards, business intelligence, operational analytics, global supply chain transformation, systems integration, business process standardization, or post-merger integration.
• Strong executive communication skills and the ability to simplify complex business and technical topics for leadership decision-making.

Culture & Benefits

• Hybrid work model with an average of 2 days per week in an HPE office.
• Comprehensive health, financial, and emotional wellbeing benefits for employees and their loved ones.
• Personal and professional development programs supporting career growth and movement across divisions.
• Inclusive workplace that values varied backgrounds, individual uniqueness, flexibility, collaboration, and responsible business practices.