10 дней назад
Call Center Representative (Sales)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Call Center Representative (Sales) (Insurance/Energy Comparison): Managing sales leads and customer journeys for an online comparison platform with an accent on needs analysis, tailored recommendations, and customer relationship management. Focus on handling inbound calls, resolving product issues, and coordinating with internal teams to support customer satisfaction.
Location: Athens, Greece; hybrid working model
Company
is a Greek startup providing free online comparisons for car insurance, home insurance, and energy providers, backed by Antenna Group and Samlino Group.
What you will do
- Manage sales leads through the platform and oversee the customer journey from initial contact to purchase.
- Analyze customer needs and recommend suitable insurance and energy services.
- Maintain relationships with existing customers and promote relevant additional services.
- Handle incoming calls, answer product inquiries, and resolve customer issues.
- Collaborate with internal teams to resolve issues and maintain customer satisfaction.
Requirements
- High school diploma or bachelor’s degree.
- Fluency in Greek required.
- Comfortable using computers and digital platforms.
- Strong communication skills.
- Team-oriented approach.
Culture & Benefits
- Full-time employment on an indefinite contract.
- Five-day workweek with rotating morning and afternoon shifts.
- Hybrid working model.
- Fixed pay based on experience and a bonus scheme.
- Sales career development plan, internal competitions, and training opportunities.
- Private medical plan and a collaborative team environment.
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