10 дней назад
Receptionist (Hospitality)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Receptionist (Hospitality) (Luxury Hotel): Managing guest reception, reservations, inquiries, records, and front-desk administration at BVLGARI Ginza with an accent on professional guest service, accurate information handling, and Japanese-language communication. Focus on welcoming guests, addressing service needs, maintaining confidential records, and coordinating with colleagues to support hotel operations.
Location: BVLGARI Ginza, Tokyo, Japan; onsite
Company
Bulgari Hotels & Resorts is a luxury hospitality brand developed in partnership with Bulgari and Marriott International.
What you will do
- Welcome and acknowledge guests according to hotel service standards.
- Handle reservations, guest inquiries, telephone calls, incoming and outgoing mail, and office correspondence.
- Enter and retrieve information in computer databases and point-of-sale systems.
- Create, update, and organize digital and paper records, reports, and documents.
- Anticipate and address guest service needs, including assisting guests with disabilities.
- Maintain professional appearance, confidentiality, company policies, and positive working relationships.
Requirements
- Native-level Japanese fluency or equivalent professional proficiency is required.
- Valid authorization to work in Japan is required.
- Visa sponsorship is not provided.
- Clear and professional verbal and written communication.
- Ability to use computers, office equipment, databases, and point-of-sale systems.
- Ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance.
Culture & Benefits
- Work in a luxury hotel environment within the Bulgari Hotels & Resorts portfolio.
- Equal-opportunity workplace committed to inclusion and non-discrimination.
- Collaboration with an international Marriott organization.
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