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10 дней назад

Receptionist (Hospitality)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Japan
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Receptionist (Hospitality) (Luxury Hotel): Managing guest reception, reservations, inquiries, records, and front-desk administration at BVLGARI Ginza with an accent on professional guest service, accurate information handling, and Japanese-language communication. Focus on welcoming guests, addressing service needs, maintaining confidential records, and coordinating with colleagues to support hotel operations.

Location: BVLGARI Ginza, Tokyo, Japan; onsite

Company

Bulgari Hotels & Resorts is a luxury hospitality brand developed in partnership with Bulgari and Marriott International.

What you will do

  • Welcome and acknowledge guests according to hotel service standards.
  • Handle reservations, guest inquiries, telephone calls, incoming and outgoing mail, and office correspondence.
  • Enter and retrieve information in computer databases and point-of-sale systems.
  • Create, update, and organize digital and paper records, reports, and documents.
  • Anticipate and address guest service needs, including assisting guests with disabilities.
  • Maintain professional appearance, confidentiality, company policies, and positive working relationships.

Requirements

  • Native-level Japanese fluency or equivalent professional proficiency is required.
  • Valid authorization to work in Japan is required.
  • Visa sponsorship is not provided.
  • Clear and professional verbal and written communication.
  • Ability to use computers, office equipment, databases, and point-of-sale systems.
  • Ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance.

Culture & Benefits

  • Work in a luxury hotel environment within the Bulgari Hotels & Resorts portfolio.
  • Equal-opportunity workplace committed to inclusion and non-discrimination.
  • Collaboration with an international Marriott organization.

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