Senior Manager, Technology Operations - Customer Growth, Marketing Integration

Location: Onsite at the Bentonville Home Office, Bentonville, Arkansas, United States

Annual salary: $90,000–$180,000, plus performance bonuses and possible stock compensation.

Company

hirify.global connects Walmart’s customer growth priorities with marketing, commerce, product, merchandising, operations, and analytics initiatives.

What you will do

• Serve as the primary Marketing partner for Customer Growth and translate customer priorities into integrated marketing plans.
• Connect CRM, lifecycle marketing, paid and owned media, creative, offers, and promotions to prioritized customer actions and outcomes.
• Embed Customer Growth priorities into campaign briefs, calendars, roadmaps, and planning forums.
• Identify opportunities to improve alignment across campaigns, channels, and customer touchpoints.
• Coordinate growth initiatives and launch readiness with eCommerce, Product, Merchandising, Operations, Decision Sciences, and Analytics.
• Use customer insights and performance data to develop future marketing recommendations and advance Customer Growth frameworks.

Requirements

• Bachelor’s degree in a relevant field and 5 years of experience in project management, program management, program operations, or a related area; alternatively, 7 years of relevant experience.
• At least 2 years of supervisory experience.
• Strong understanding of integrated marketing, lifecycle marketing, CRM, paid and owned media, creative, and campaign planning.
• Ability to influence senior stakeholders and align teams across a complex organization.
• Strong strategic thinking, communication, executive presentation, analytical, and prioritization skills.

Nice to have

• Master’s degree in a relevant field and 4 years of relevant project, program, or operations experience.
• Experience creating inclusive digital experiences and applying WCAG 2.2 AA standards and assistive technologies.

Culture & Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase opportunities, company-paid life insurance, and performance-based bonuses.
• Paid time off, sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Disability coverage, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.
• Live Better U provides Walmart-paid education programs, including high school completion, bachelor’s degrees, English Language Learning, and certificates.